Refund Policy

At Win Track, we strive to provide high-quality education and services to our students. We understand that circumstances may change, and you may need to request a refund. This Refund Policy outlines the terms and conditions for refunds on course enrollments. Please read this policy carefully before enrolling in any of our courses. By enrolling, you agree to the terms of this Refund Policy.

Eligibility for Refunds

• Full Refund:

Students are eligible for a full refund if a written request is made at least seven days before the course start date. The request must be submitted to our administrative office via email or in person.

• Partial Refund:

If a refund request is made less than seven days before the course start date, a partial refund may be granted at the discretion of Win Track Computer Institute. The amount of the partial refund will be determined based on administrative costs incurred.

• No Refund:

No refunds will be issued after the course has commenced. This policy also applies to missed classes, early withdrawal, or failure to attend the course.

Refund Process

• Refund Request:

To request a refund, you must submit a written request to our administrative office, either via email or in person. The request should include your name, course details, and the reason for the refund.

• Processing Time:

Refund requests will be processed within 14 business days from the date of receipt. You will receive a confirmation email once your refund has been processed.

• Refund Method:

Refunds will be issued using the original method of payment. If payment was made by credit/debit card, the refund will be credited back to the same card. For cash payments, refunds will be issued by check or bank transfer.

Course Cancellations and Changes

• Course Cancellation by Win Track:

If Win Track Computer Institute cancels a course due to unforeseen circumstances, students will be offered a full refund or the option to enroll in a future course. Students will be notified promptly of any such cancellations.

• Course Changes:

Win Track reserves the right to make changes to course content, schedules, and instructors when necessary. In the event of significant changes, students will be given the option to accept the changes or request a refund.